Personal Product Matching

Engaging in a conversation and Suggesting products that match personal preferences makes purchasing decisions easier and increases sales.

Adding this human-touch to your webshop also significantly enhances the overall customer experience.

Cave du Rhodan increased its up-selling by 30%.

Product Matcher

The best way to build customer profiles

Ask your customers to create their personal profiles based on a set of simple questions and match your products accordingly.

Use any touchpoints

Webpages, apps, e-commerce stores, social media even physical retail can be your touchpoints to initiate the interaction with your customers.

Accessible on any device

Your customers can connect to the Personal Profile & Product Matcher on any device through API, QR scan, or NFC.

Simple questions to build powerful profiles

Customize the questions that are important for your business and create a powerful questionnaire that will build strong customer profiles.

Our solutions are built with your customers in mind

DiALOGiFY ensures that every customer enjoys the best product experience. Our products can be catered to fit any customer’s needs.

Catered to all industries

Since our solutions are 100% customizable to meet client’s requirements, Personal profile & Product Matcher can benefit any type of industry or business.

Be efficient in building email lists

Although your marketing activities generate many leads, subscriptions, or inquiries, one of the major problems that many businesses face today is low subscription rates. Your consumers do not want to get another newsletter in their inbox. Stop asking for Newsletter subscriptions!

Revolutionize the way you build customer profiles

Build customer profiles by gradually learning about your customer. Continuously ask questions and offer relevant products based on their answers.

Convert inbound leads fast

By knowing what your customers want, you will be able to offer the most relevant options minimizing the time spent on unnecessary browsing.

Propose only the most relevant products

Product Matcher shows the product matching score which is based on the consumer’s personal profile and the product profile information.

Straightforward integration with your CRM

DiALOGiFY solutions can be easily integrated into your existing CRM to further enhance existing customer profiles.

Easy integration into your e-commerce platform

Our services are directly integrated with Shopify to allow you to show the content as a dynamic carrousel with links to add to the shopping cart.

Build lasting relationships with your customers

Engage with your customers on a personal level. Ask and listen to what they are interested in and help solve their problems effectively.

Use triggers to add new customers

Whenever a contact is added to your CRM list, automatically trigger creation of a new customer profile. Follow up with interactive dialogue via any of preferred touchpoints.

Use ready-made templates of the example messages

We have a bunch of ready-made templates (hyperlink the underlined text) for you to use to kick off your interactions with your customers in no time. It’s never been easier to start!

CTA (Call-to-Action) suggestions

  • What type of aperitif are you?
  • Which wine suits your occasion?
  • Find your SOUL-mate?


Ask your customers for their specific interests and add drip campaigns with relevant content to further strengthen your customer profiles.

Ready to get started?

Book a demo now!

How does it work?

  1. Create an effective conversational funnel
  2. Trigger your customer to engage with you through a visually appealing hook via any touchpoint.
  3. Ask a set of questions, one by one, and give relevant options as choices for the customer to choose from.
  4. Use encouraging language, such as “Great choice!” or “This product is our customers’ favorite as well” to validate the customer’s choice.
  5. At the end, propose a product that you deem the most relevant, based on all the answers provided.
  6. If required, introduce a special offer to speed up customers’ decision-making process.
  7. Continuously monitor and adjust in real-time based on statistics from Google Analytics, Facebook Pixel, and other integrations.

Brands that trust in DiALOGiFY

What customers say about us

Urs Odermatt

“How to get even closer to the consumer”

Urs Odermatt, L’Oréal

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Urs Gerber

“The Dialogify chat dialogs are fast, easy, direct and personal”

Urs Gerber, Volvo Group (Schweiz) AG

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Andreas Trumpler

“Dialog automation belongs to the new era of conversational marketing”

Andreas Trümpler, Rimuss & Strada Wein AG

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Samuel Schuler

“We focus on personalisation as customer experience”

Samuel Schuler, SCHULER St. Jakobskellerei

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“Finally we do communicate directly with our end customers.”

Thomas von Allmen, TAVORA AG

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Sara Bätschmann

“Easy-going, expert and very personal advice and support.”

Sara Bätschmann, RIVELLA AG

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